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This company advertises a money back guarantee, but it does not refund the money

Audious - This company advertises a money back guarantee, but it does not refund the money
Audious - This company advertises a money back guarantee, but it does not refund the money
I purchased the Audious hearing aids and a 2-year warranty for ~ $200 earlier this year. Upon receipt, I noticed that the controls were very, very small, and that the "removal thread" was too short to effectively remove each hearing aid. So I returned the full package...
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1 comment
#2187232

I was so happy to get them, charged them 6hrs. The instructions were so small needed to get a microscope to read and still couldn't make any sense of them.

The diagram describing the parts and how to use them are all wrong the alphabets are in the wrong place and they don't.

Identify the part. I will be sending them back, and if they are returned, any one that purchased one We should file a 'Class Action Suit'.

ID
#3436658 Review #3436658 is a subjective opinion of poster.
Cons
  • Return policy is a joke
  • Instructions are invalid - usb is not power
Loss
$200
Preferred solution
Full refund

Hearing aid stop working only had 90 day warranty

one hearing aid stopped working in the fifth month and found to have only a 90 warranty. this was the same as returnable refund they advertise. they also advertise free dome replacement but they don't show nothing free after the sale. talked to them for days first telling me no problem will send free replacement no charge and no freight but the next day they told me that i was over the 90 day period and no warranty. what *** people to deal with. i was not happy and ordered one from Atom the next day over $50 cheaper and 1 yr warranty.

User's recommendation: don't buy audious they are junk and no warranty.

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ID
#4180293 Review #4180293 is a subjective opinion of poster.
Location
Manassas, Virginia

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No delivery

Order confirmed November 8. Never received order number. Urgently need hearing aids by December 1. I live in San Jose--can I pick them up?
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ID
#4175720 Review #4175720 is a subjective opinion of poster.
Location
Visakhapatnam, Andhra Pradesh
Loss
$197
Preferred solution
Deliver product or service ordered

Have not received anything and it has been 21 days. I emailed and received a standard computer response. So I emailed again and no response. I believe it was a scam.

SCAM***%%% I ordered these hearing aids 3 1/2 weeks ago and still have not heard from them. No tracking they said has yet to be delivered. They gave me a tracking # but says yet to be delivered! Duh! also doesnt answer emails

User's recommendation: Stay away.

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ID
#4152363 Review #4152363 is a subjective opinion of poster.
Location
Dallas, Texas

My Audiious Rechargable hearing aid has never worked

I followed the instructions to a T But it never worked!!! I think that it wont charge only one light comes on
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ID
#4150957 Review #4150957 is a subjective opinion of poster.

Poor return ability