Victor M Nte

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Verified Reviewer
| map-marker Columbus, Ohio

Your product did not work for a single day. I want my money back.

Audious - Your product did not work for a single day. I want my money back.
Your product did not work for a single day. It was impossible to charge it. I want my money back. Thank you. Victor Meksin victomeks@***.com (614)599-****
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User's recommendation: Never buy this hearing aid.

Anonymous
map-marker Johnstown, Pennsylvania

Need acessories for HD's.

Hearing aids work just fine, no complaints, but I need another charger and a usb cable. USB port within charger fell off inside charger an charger cable wiring came apart. Would like to order them. But I can't seem to get in contact with Audious.
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User's recommendation: Not sure yet.

kathleen w Gii

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Verified Buyer
|

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Verified Reviewer
| map-marker Lake Elsinore, California

Kept our money after only two weeks return.

Audious - Kept our money after only two weeks return.
Audious - Kept our money after only two weeks return. - Image 2
Audious - Kept our money after only two weeks return. - Image 3
We have been trying to get a hold of someone to help us as we returned a set of hearing aids back on March 7, 2023. We properly returned them and mailed thru postal service and with tracking # found they were delivered on March 9 to Cranbury, NJ 08512. I INCLUDED ORDER NUMBER , name and payment card and still can't get anyone to follow up on our refund of over $200.00. It's literally impossible to get any kind of response. We need some help here!
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User's recommendation: These hearing aids are *** and the organization is even worse!!!

Garrell Szt
map-marker Bayville, New Jersey

Poor proformance,no help from cust. service,five dollar fee to get help

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blue one stopped charging after 3 to 4 weeks.red one dies in about 1 hour and does not help my hearing like it did when new
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Ilene J Ycu

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Verified Reviewer

Company is a fraud - will not send replacements under warranty

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I paid $19.99 for the warranty and now they will not send a replacement when the second hearing aid quit. They are not real hearing aids to start with and they are not made well, so I bought the warranty and wasted even more money. DO NOT PURCHASE FROM THIS HORRIBLE COMPANY = FIND SOMETHING ELSE. Customer service is horrible also.
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Loss:
$175
Pros:
  • No pros
Cons:
  • Everything is a con

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE FROM THIS COMPANY THEY ARE FRAUDS!

Christene Rvm

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

My Audious hearing aids will not turn on.

My Audious hearing aids do not work even though they have been recharged. No sound at all. What should I try?
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Dina R Vrm

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Verified Buyer
|

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Verified Reviewer

Missing hearing aids

Audious - Missing hearing aids
Audious - Missing hearing aids - Image 2
I ordered my husbands hearing aids February 8. It has been over a month and I still have not received them. I have contacted them through their website. And no one has responded. This company is a rip off. I lost $300.
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Loss:
$214
Pros:
  • Cheap hearing aids
Cons:
  • Very slow at delivering

Preferred solution: Full refund

User's recommendation: Do not buy

Bruce R Wdg

Returned product, no refund

Returned your hearing aids in April, and have yet to receive a refund on them or extended warranty. Why is it so difficult to correspond, are you waiting for me to give up?
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Loss:
$207

Preferred solution: Full refund

User's recommendation: Shop elsewhere

Anonymous
map-marker Edinboro, Pennsylvania

Bad product. My units went bad got replacement these went bad,

The instrucksions to replace the wax guards is joke. I tried everything and nothing works. The ones I was able to replace the units still do not work. The card says to replave the guards use the B side of tool. The book says use the tool with the brush. I tried to reach Audious help but it would not go anywhere.
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User's recommendation: DO NOT BUY THESE ARE WORTHLESS. iF YOU BOUGHT THEM DO AS i AM DOING tHESE ARE NOT HEARING AIDS THEY AR ZMPLIFIERS. SCAM TO FTC AD YOUR ATTORNEY GENERAL

john s Cyo

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Verified Reviewer

I only gave them one star as there isn't a zero

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ordered hearing aids 23/01/23 nearly 5months on still waiting replies to emails sent always the same delays due to high demand ha ha must rank as one of the worst companies ever they should be ashamed my advice to anyone looking at this company is steer well clear it's a total scam
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Loss:
$238
Cons:
  • Scam company

Preferred solution: Full refund

User's recommendation: don't spend any money on this company you'll regret it if you do!

Frank M Bek

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Verified Reviewer

Trying to contract Audious by email to get replacement ear wax guards site not available .

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can not access email address to find how to order ear wax guards.If they cannot keep their web site up and working they should get out of the hearing aid business.
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Pros:
  • Cost
Cons:
  • Reliability to fijnd supplies for their hearing aids

Preferred solution: to replace my ear wax guards

User's recommendation: do not buy from them

1 comment
Frank M Bek

tried to contract them through help @***.com no response. website is not working.

Sherrie T Hnk

SCAM!!! DO NOT ORDER ANYTHING FROM THEM

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They are repulsive evil liars!!! Such a scam!!!

They DO NOT have a phone number; you must communicate via email, and it took about 20 days to receive the hearing aids that DID NOT work!

They kept promising to credit my account with a full refund, and then after about two months stopped communicating with me entirely, and did not refund my money until I got my credit card fraud department involved.

I had to fax all my documented emails from Audious to my credit card company, showing they promised to refund my money. It took almost six months to finally get my money back and the only reason it happened at all was due to the email exchange with me from them.

I am sure they now regret having sent me the emails promising to refund my money. They didn't count on my tenacity and determination to follow through, but I was determined they would not get by with taking advantage of me!!!

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Preferred solution: Nothing at this point. My credit card company got the money back from them and issued my refund after almost six months.

User's recommendation: DO NOT HAVE ANYTHING TO DO WITH THEM

Diane H Zxe

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Verified Reviewer

Problems with refund

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Returned product within time limits. Never received refund. Have emailed several times to no avail. This was months ago.
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Loss:
$177

Preferred solution: Full refund

User's recommendation: Don’t deal with this company.

Larry D Glu

The product and I were on the opposite side of being satisfied, so I’m now going through the gruesome details of returning them. No contact from the company after 8 days, WORRIED!!

Audious - The product and I were on the opposite side of being satisfied, so I’m now going...
Audious - The product and I were on the opposite side of being satisfied, so I’m now... - Image 2
Received product, worked with for several hours, was very disappointed with sound quality and background noise. Not for me ! Larry Dabbs
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Loss:
$210
Cons:
  • Enemy of the public

Preferred solution: Full refund

User's recommendation: NEVER PURCHASE ONE DAMN THING FROM THESE CROOKS !!!

Tiffany Kmg
map-marker Texarkana, Texas

Bad Product!

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Audios hearing aids are very bad. The money we spent, wasted. No phone contact number. No good sounds at all. Distorted at all volume levels. I waited 3 weeks, at least for their delivery. Never thought they would come. Please Sue/Expire this company!!
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User's recommendation: Please, consumers, these are a waste of money.

Gail R Hne

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just try to get your money back!

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Audious - Just try to get your money back!
Audious - Just try to get your money back! - Image 2
Do Not Buy From Them! No phone number for contact, do not process refunds in timely manner! They have had my return for a month and keep promising a refund.
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Preferred solution: Full refund

User's recommendation: STAY AWAY FROM THEM!!

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